Contact Technical Support

If you have an active enhanced support contract, contact VRI Technical Support by calling 1-800-874-5387 or sending an e-mail to

Please have the following information on hand when contacting technical support:

  • Version of CareerScope you are using
  • Serial number
  • Exact error message
  • Operating System (Windows 2000, XP, Vista)


Additionally, Metered Users will need:

  • Customer ID code and Login Code

If you are not sure if your support contract is active, contact the Marketing Department at 800-874-5387.